I have been using 2NDGEAR for over 5 years. When I made my first purchase I was concerned about buying “used” equipment. How would the warranty work? Would 2NDGEAR stand behind their product? Would my students feel cheated that they were getting “used” equipment?
I’m happy to report that all of my purchases from 2NDGEAR have been smooth and pleasant transactions. In my 5 years using 2NDGEAR I have not had a single problem getting them to stand behind their product. I actually prefer using their technical support compared to the “other guys”, who wants to spend 20 minutes waiting on hold only to reach a person who is going to walk you through a 30 minute scripted trouble-shooting process? 2NDGEAR respects my time, any warranty issue I have had was handled in 10 minutes or less no hassles!
My students and staff see equipment being replaced regularly now and they’re happy about that. With the savings that I get by purchasing through 2NDGEAR I’m able to afford better servers, printers and I recently rolled out industrial strength Ruckus Wireless throughout my campus…all thanks to 2NDGEAR.
My 2NDGEAR rep, Dawn Luxon, has proven to be invaluable! Whenever I need information she is my go-to gal. 2NDGEAR has given her a team of network engineers as well as industry contacts that I simply don’t have at my disposal. If by chance I ask her a question that she can’t answer immediately, I know that she’ll be able to reach out to someone who can and she’ll get back to me without all the marketing hype or trying to sell me something I don’t need.
I’ve made a lot of decisions in the last 5 years, but deciding to use 2NDGEAR for all my desktop, server and wireless needs was one of the best decisions I could have made!
Paul Hancock – Technology Coordinator, Lanesville Community School Corporation
I have been using 2NDGEAR for a while now and have purchased many desktop computers as
well as notebooks and even a few network printers. All of their products have been in excellent working order and 2NDGEAR has always stood behind their warranty and that means a lot on my tight budget.
When dealing with my 2NDGEAR sales representative I feel that I am talking with someone who has the knowledge to put together a solution that is every bit as good as a solution put together by one of the “big boys” in the industry and my 2NDGEAR representative is able to deliver that solution for a fraction of the price.
When you buy with 2NDGEAR you can buy with confidence!!!
Paul H. – Technology Coordinator
2NDGEAR--formerly known as Insight Systems Exchange--is an IT refurbishing company based in Garden Grove, California. We provide Off-Lease and Refurbished Equipment like Servers, Switches, Storage gear, Laptops and PCs to Businesses and Education organizations in the U.S. We also support our customers looking for help regarding IT lifecycle management solutions.