HP 20-inch Wide LCD Monitor

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Call +1 (855) 812-9335 for Volume Discounts
( 10 units minimum).

Includes Advance Cross Ship Replacement Warranty. Warranty upgrades available from 90 days to Lifetime.

$89.00

In stock

Product Description

*Picture is for representation only and may not be the actual display received.
MODEL HP 20-inch LCD Monitor
SCREEN SIZE 20-inch Wide
INPUT SIGNAL VGA, DVI-D
MAXIMUM RESOLUTION 1600 x 900
WHAT’S IN THE BOX VGA and Power Cables
WARRANTY 3 Year Advance Replacement Warranty
CONDITION Refurbished – Learn more about our computer refurbishing process
OPTIONAL ACCESSORIES & SERVICES Accessories: PCs, Laptops, Keyboards, Mice – Services: Installation, Asset Tagging, Extended Warranty, Help Desk Services – For more info, click on the Products & Services tab above

Desktops

  • With Operating System loaded
    • New Keyboard and mouse
    • Power cord or AC adapter
    • Units sold with Windows 7 and newer will have a recovery partition on the hard drive. Units loaded with Windows XP or Windows Vista will ship with a recovery disk.
    • Video cable (included with systems that have a non-integrated video card separate from the main system board)
    • Device drivers (some drivers may need to be downloaded free of charge from the original manufacturer’s site)
  • With no Operating System
    • New Keyboard and mouse
    • Power cord or AC adapter

Laptops

  • With Operating System loaded
    • Power cord and AC adapter
    • Optical drive (available options: DVD-ROM, DVD-RW, DVD/CD-RW). The system will not ship with a drive if its description reads “no media”.
    • Tested OEM battery. New 6/9 Cell battery available upon request.
    • Device drivers (some drivers may need to be downloaded free of charge from the original manufacturer’s site)
  • With no Operating System
    • Power cord and AC adapter
    • Optical drive (available options: DVD-ROM, DVD-RW, DVD/CD-RW). The system will not ship with a drive if its description reads “No Media”.
    • Tested OEM battery. New 6/9 Cell battery available upon request.

Monitors

  • Video cable (DVI or VGA interface)
  • Power cord
  • Monitor stand. Dual Monitor stands available upon request.

Networking

  • Power cord
  • Rack mount hardware (if applicable)

Servers

  • Bezel
  • Rails
  • Power cord

Storage

  • Rails
  • Power Cord

The following items are not included:

Desktops
  • Integrated network adapter
  • Application or productivity software
  • Video cable (not included with systems that have an integrated video card)
  • Recovery disk with systems loaded with Windows 7 or newer
  • Codecs
  • Paper manuals and product setup guides, though documents can be downloaded on the original manufacturer’s website
  • Monitor
  • Stand
Laptops
  • Integrated network adapter
  • Application or productivity software
  • Recovery disk with systems loaded with Windows 7 or newer
  • Codecs
  • Paper manuals and product setup guides, though documents can be downloaded on the original manufacturer’s website
  • Docking station
  • Protective case or bag
Monitors
  • Device drivers (some drivers may need to be downloaded free of charge from the original manufacturer’s site)
  • USB Cable
  • Paper manuals and product setup guides, though documents can be downloaded on the original manufacturer’s website
Servers

The items below are available upon request.

  • Cable management on servers
  • PDU Power Cables
  • SFP’s
  • Twinax or Fiber cables
  • Software
Storage

The items below are available upon request.

  • PDU Power Cables
  • SFP’s
  • Twinax or Fiber cables
  • Software
  • Licenses keys unless quoted
Networking
  • Console cables
  • Stacking cables

Advance Cross Ship Warranty Program

Lower your cost of ownership with our Hassle free Advance Replacement Warranty. As part of our commitment to quality and customer satisfaction, ISE offers a:

  • 3-Year Warranty on Laptops, Desktops and LCD Monitors
  • 90-Day Warranty on Laptop batteries
  • 3-Year Warranty on  Servers
  • 3-Year Warranty on Networking Equipment
  • 2-Year Warranty on Storage products
  • 1-Year Warranty on VoIP Phones

ISE provides an advance replacement warranty at no cost to you for replacing parts and equipment covered under our warranty terms. In the event of a product defect, we will ship your replacement product before your return arrives at our Tech Center and within 48hrs of your request.

ISE will cover the cost of shipping, parts & labor for products under warranty during the respective coverage period.

We are committed to customer satisfaction and work hard to ensure that all equipment concerns are resolved quickly and completely. Our team will help you troubleshoot any problems you experience with the equipment.

If for any reason we cannot fix your particular situation you can request an authorized RMA number from our customer service portal or by contacting a customer service representative at 800.506.6704

Once you have an RMA number, we will promptly ship an exact product replacement to you at no charge. In stock products will ship within 48 hours, however please contact customer service to determine the most accurate time-frame for the shipment of your replacement product

Products & Services

Insight Systems Exchange supports your day-to-day business by providing a wide range of IT equipment and services:

IT Equipment

  • Desktops
  • Laptops
  • Displays
  • Servers
  • Networking
  • Storage

IT Services

Data Sanitization

Insight Systems Exchange (ISE) offers secure and professional data destruction services for companies and organizations of all sizes. ISE is ISO 9001:2008 certified, and is capable of providing data destruction and disposal services at the Department of Defense (DOD) standards. Learn more. (Data Destruction Methods)

E-waste Services

Organizations often have computers, servers, monitors, and other IT equipment they no longer want or need. Proper disposal of this e-waste is very important for your company and the environment. ISE Disposal Services is designed to help you handle this need properly. We follow all state, federal and EPA regulations of disposal methods. We provide next-day pickups of unwanted equipment in your facility and can perform data destruction on all required items.

Reimaging and Deployment Services

ISE offers comprehensive reimaging and deployment solutions for all types of organizations such as: Image Creation, Mass Image Deployment and Image Retention & Management.
ISE’s certified technicians and our 46,000 sq. ft. Technology Center including 400 PC and Laptop audit stations makes ISE the perfect imaging specialist for projects of all sizes.

Office Relocation

Relocating your office from one facility to another can be a very stressful experience. It is a detailed and technical process that if not handled properly can create many problems for your organization.

Allow Insight Systems Exchange to manage your next big move. Our experienced team will handle every technical and logistical aspect of the process from start to completion.

Asset Monetization

ISE is always interested in purchasing retired IT assets – PC’s, LCD’s, Laptops, Storage, Networking, Servers – from K-12 schools, colleges and private businesses. Some of our customers don’t like selling their retired equipment because the proceeds won’t go back to the IT department. For those clients, we can actually credit the sale to a future purchase of new or used equipment. Learn more

Product Demo Program

ISE’s Demo Program gives you the opportunity to demo our Laptop and Desktop computer equipment for 30 days at your location before you purchase it. In addition, our technical team can help answer any technical questions related to the product you decide to demo for 30 days and we will even pay for shipping on the product both ways! Learn more

Accidental Damage Protection

You break it, we replace it. It’s that simple with our accidental drop warranty. You don’t have to worry about damages. Our policies say you’re covered no matter the type of equipment or how it got damaged. Contact us.

Onsite Technical Support / Help Desk Services

When mission critical systems fail, you need someone onsite right away. ISE provides on-site IT staffing with support for copiers, data centers, desktops, laptops, networking, printers and software. Download our Continued Care brochure.

Staff Augmentation

ISE supports you with supplemental staffing to maintain the flexibility your business needs: replacement hires, fulltime recruiters, dedicated searches (what is it?), solutions architecture and project planning services… Learn more

Extended Warranty

That’s right, at ISE we understand that deployments get delayed and OEM warranties expire. If your IT equipment is in place and working, why not just extend the warranty? We will put everything under our comprehensive warranty plan so unexpected failures do not cost you anything. Learn more.

FAQ’s

We are committed to customer satisfaction and work hard to ensure that all equipment concerns are resolved quickly and completely. The following section provides answers to some of the frequently asked questions about Insight Systems Exchange. If you still have questions after viewing that page, please contact our customer service at +1 (800) 506-6704 or visit our  customer service portal.

Why ISE?

Why shop with ISE?

Insight Systems Exchange is a leading supplier of Certified IT equipment including servers, networking equipment, laptops, desktops, computer monitors, data storage and accessories.

For over 27 years, we have helped many industries obtain affordable enterprise class technology, including medical and education, as well as small, medium, and large businesses such as, call centers, mortgage and real estate companies looking for cost-effective technology.

ISE offers off-lease, refurbished, but also factory recertified products that are fully tested at prices as low as 75% off the original retail price. We have a wide range of tier-1 equipment that can be customized and configured to your specific needs.

Interested in finding out why 97% of our customers keep buying from us? Contact us or call our toll-free number: +1 (855) 812-9335.

What is ISE all about?

Our mission is to provide high-end technology at affordable prices while helping the environment and eliminating e-waste.

Do you repair computers?

No.

Do you buy, sell, trade and repair Apple computers?

Yes, we buy, sell and trade refurbished Apple computers. However we do not repair computers.

What makes ISE different from CDI or Partstocks?
  • We are an American tax paying organization that employs over 250 people across the US.
  • We have offices in Texas, Arizona, Chicago, Baltimore and New York.
  • In addition to our full range of IT solutions, we also offer IT consulting services through our Red 8 Division as well as leasing solutions through our Insight Financial Services arm.
  • We also have an online customer service portal.
Where does ISE operate?

ISE operates across the United States with offices on both coasts and personnel all over the country.

Does ISE export?

Yes. ISE has an Import/Export team dedicated to the international market. If you are interested in our products, please request a quote or contact +1 (855) 812-9335 as our site does not allow transactions from abroad.

What are the differences between Education and Business products?

The main difference comes down to the operating system loaded with the system. Equipment loaded with the Windows RRP license is dedicated to the Education market. Systems equipped with Windows MAR (Microsoft Authorized Refurbisher) are for commercial use.

Warranty ↑ Back to Top

What’s the warranty on your equipment?

ISE provides an advance replacement warranty at no cost to you for replacing parts and equipment covered under our warranty terms. ISE offers a 3-year warranty on all Laptops, Desktops, Servers and LCD Monitors and a 2-year warranty on storage products.

In the event of a product defect, we will ship your replacement product before your return arrives at our Tech Center and within 48hrs of your request.

What does the warranty include?

Our warranty covers defects in materials and workmanship in your equipment when used in accordance with the manufacturer’s published specifications, user manuals or other manufacturer instructions (“Published Guidelines”). As part of this warranty, ISE will also provide technical assistance via telephone to answer questions which you may have during your set-up of the Equipment. Learn more about our Advance Replacement Warranty terms.

Should you need to reach our Customer Service department, please call Toll Free: +1 (800) 506-6704

Do you have a Customer Service department?

We have trained and friendly professionals with over 50 years of combined experience here to help answer your technical questions regarding products, setup and warranty. Please call Toll Free: +1 (800) 506-6704

How much would it cost me to replace the initial product I purchased?

The ISE Advance Replacement program means no cost to you for replacing parts and equipment.

Our products ↑ Back to Top

What comes with each computer?

Keyboard and mouse come with each desktop and an AC adapter ships with each system.

Can I purchase computers preloaded with our image?

Yes. With over 400 PC and laptop audit stations, ISE loads thousands of software products each day. TO give you an idea, wsing state-of-art imaging devices, we can copy one “master” hard drive to 19 “target” drives simultaneously at speeds exceeding 6 Gb per minute.

Do manuals come with the computer?

No. Nevertheless our products come with a 3-year warranty which includes tech support via phone. If you have trouble setting up your computer, give us a call. Toll Free: +1 (800) 506-6704

The item I am looking at only says it has a DVD-ROM. Will I still be able to use regular CD’s with it?

Yes. However, any item including a DVD-ROM drive or CDRW does not ship with software to play DVD movies because we do not have the license to load such software. Though, there are plenty of free programs that we would be happy to recommend.

What disks come with my purchase?

Units solds with newer operating systems like Windows 7 will not ship with any disks but will have a recovery partition on the hard drive. Though we will ship recovery disks with systems loaded with older OS’s like Windows XP or Windows Vista.

Does my system come with wireless capability?

All our laptops come with Wi-Fi capability.

Can I customize / upgrade the system I am interested in?

Yes. The following is available for upgrade:

  • RAM
  • Hard drives (capacity upgrade, SSD…)
  • Optical drives
  • Video cards
  • Software
  • Keyboards, mice and speakers

Just drop us an enquiry (click on the Product Enquiry tab above) regarding the item you are interested in or give us a call at 1.855.812.9335. Our reps will be happy to help you build a system that matches your requirements.

Can I get pricing on Quantity Orders?

Yes. To get a quote, please call 1.855.812.9335.

How often do you add new product to the ISE site?

New laptop, desktop and monitor inventory is generally added at the beginning of each month. Server, Storage and Networking equipment are usually updated mid-month.

What does “No OS loaded” mean?

“No OS loaded” means that the computer does not contain an Operating System by default. Should you need an OS like Windows 7 or a more complex upgrade (RAM, hard drives, optical drives…), please call 1.855.812.9335 to discuss your IT needs and how we can get you the right refurbished equipment at the right price.

What does “MAR” mean?

MAR means Microsoft Authorized Refurbisher. What this means for our Commercial customers is that, as a MAR, we are able to offer systems at very competitive prices while following the most rigourous refurbishing stantards.

What does “RRP” mean?

RRP means Registered Refurbisher Program. By being a member of the Microsoft RRP, we are able to offer our Education customers IT equipment at very competitive prices while following the most rigourous refurbishing stantards.

What does Refurbished, Factory recertified, off-lease mean?

At ISE, a product will fall under the “refurbished” umbrella if it matches one of the following criteria:

  • The equipment comes from an OEM’s unsold inventory.
  • The initial owner returned the item to the manufacturer without even opening the box or using it at all. Such items get labeled “factory recertified” on our site.
  • In many case the product has been used and was acquired from a leasing reseller or from the Business sector at the end of its leasing cycle. Such item is considered “off-lease”.

Any system entering our tech center goes through a stringent inspection process. We begin with a thorough test of the device’s current functionality and ensure the unit functions as well as it did when new. After being cleaned, both inside and out, the product is restored to the original equipment manufacturer specifications or upgraded upon the customer’s request and tested one last time prior to shipping.

We are so confident about our refurbishing process that we will back up any laptop, desktop, server, network switch and monitor purchase with a 3-year advance cross-ship warranty. We also cover storage products for 2 years.

Buying refurbished with ISE does not mean buying “used”. We stay behind our products while guaranteeing you low cost of ownership, peace of mind, responsive customer support and a wide range of IT services during the entire life cycle of your assets.

If you would like to speak with us today, please call 1.855.812.9335 to discuss your IT needs and how we can get you the right refurbished equipment at the affordable price you are looking to spend.

Does used equipment have a higher failure rate than new?

Actually the failure rate is slightly lower for the ISE used equipment as the equipment has been operating flawlessly for a minimum of two years and is checked twice before leaving the premises. Our dead on arrival rate is less than 3% which compares favorably to new which averages 5%.

If I buy an older machine, can I expect to have problems with my software / OS becoming obsolete?

No. We make sure that the software installed on our systems fully match today’s standards. We are currently loading PC’s with Windows 7 which will be supported by Microsoft until the year 2020.

We also offer configuration upgrades based on your specific needs. Feel free to contact us or call 1.855.812.9335.

How come a lot of your items are tagged with a “back order” or “out of stock” label?

ISE is committed to provide our visitors with the most up-to-date information and the best shopping experience when visiting our website.

Out of stock items

Our inventory is usually updated on a monthly basis, sometimes more frequently. Should we temporarily run out of a given system, we will tag it as “out of stock” until we can get more supply.

Back order items

Thanks to our vast and solid network of vendors (computer manufacturers, leasing companies, resellers, and wholesalers), ISE is able to get hands on large quantities of off-lease equipment that are often unavailable elsewhere. As a result if more supply is on its way for a product that is actually not physically at our warehouse yet, we will list it as “back order” until we can make it available for purchase.

If you are interested in a product that is either out of stock or back ordered, please leave us a quote request. We will be glad to help you. We constantly refresh our inventory to keep up with our customers’ needs and we have the resources to help you find and design custom configurations.

Services ↑ Back to Top

In addition to providing equipment, do you handle IT services? What type of services can you provide with the purchase a system?

ISE offers services that a typical business or organization will require over time. To make your life easier, we offer the following services:

  • Asset Monetization
  • Data Sanitization
  • Accidental Damage Protection
  • Installations and Software loading
  • Deployment
  • Office Relocation
  • Onsite Help Desk
  • E-Waste Recycling

To get a quote on your next project or learn more about these services, simply Call 1-855-812-9335 to speak with a representative.

Can we test your products?

Our Demo Program provides you the opportunity to demo our Laptop and Desktop computer equipment for 30 days at your location before you purchase it. We are so confident about our products that we pay for shipping on the product both ways!

When it comes to your customer service what is the standard turnaround time for the replacement parts/machine?

In the event of a product defect, we will ship your replacement product before your return arrives at our Tech Center and within 48hrs of your request.

Can we trade IT Equipment with ISE?

Yes. You can upgrade your existing IT equipment through a simple trade-in / trade-out.
We are always interested in purchasing retired IT assets – PC’s, LCD’s, Laptops, Storage, Networking, Servers – from private businesses, K-12 schools, and colleges. And in case you are worried about the proceeds of your IT sale not going back to your IT department, ISE can actually credit the sale to a future purchase of new or used equipment.

Who can trade equipment with ISE?

We trade large quantities with mid to large organizations, leasing resellers, recyclers, data destruction experts, and other used computer buyers.

How much do you offer to trade/buy computers?

It will depend on the year and make of the model. We will pay more for recent (2-5 years old) Dell and HP business computers than most other options from recyclers, data destruction experts, and other used computer buyers.

Do you offer financing services?

Yes. We can help you lease or finance IT equipment through our Insight Financial Services division.

Can you provide white glove service?

Absolutely. ISE offers inside delivery, installation, configuration and eWaste services. We will set your product up in your environment, provide cable management solutions, integrate, configure and haul away trash or retired assets you have. We can even data sanitize those items for you.

Refurbishing process ↑ Back to Top

Refurbished vs. used, what’s the difference?

“Used” refers to systems that were bought, used, and sold after usage without any warranty, certification, or reputable company to back up the purchase of such. These can be found being sold by individuals who might be selling their old product online on auction or classified ads websites.

Additional money may be spent as there is usually no promise of how long the machine will work. Moreover, there is usually no connection between the buyer and the seller after the purchase has been made.

Although the words “refurbished” and “used” seem synonymous this is not always the case. The following reasons would make a product fall under the “refurbished” umbrella:

  • The equipment comes from an OEM’s unsold inventory.
  • The initial owner returned the item to the manufacturer without even opening the box or using it at all. Such items get labeled “factory recertified” on our site.
  • The product has been used and was acquired from a leasing reseller or from the Business sector at the end of its leasing cycle. Such item is considered “off-lease”.

ISE specializes in refurbished systems that are not just used items. They come from reliable sources like computer manufacturers, leasing resellers, Fortune 500 companies, and wholesalers.

Any system entering our tech center goes through a stringent inspection process. We begin with a thorough test of the device’s current functionality and ensure the unit functions as well as it did when new. After being cleaned, both inside and out, the product is restored to the original equipment manufacturer specifications or upgraded upon the customer’s request and tested one last time prior to shipping.

We are so confident about our refurbishing process that we will back up any laptop, desktop, server, network switch and monitor purchase with a 3-year advance cross-ship warranty. We also cover storage products for 2 years.

Buying refurbished with ISE does not mean buying “used”. We stay behind our products while guaranteeing you low cost of ownership, peace of mind, responsive customer support and a wide range of IT services during the entire life cycle of your assets.

If you would like to speak with us today, please call 1.855.812.9335 to discuss your IT needs and see how we can get you the right refurbished equipment at the affordable price you are looking to spend.

How reliable is your refurbishing process?

All of our equipment has been thoroughly inspected, cleaned, and restored to the original equipment manufacturer specifications.

ISE holds many certifications: Microsoft Authorized Refurbisher, Microsoft Authorized Education Reseller, Dell PartnerDirect and HP Business Partner. This means that our technicians are trained and certified according to those manufacturers’ standards to effectively refurbish and deploy high grade equipment to our customers.

We are also a Dell Certified Repair facility. As a result, Dell uses our A+ trained technicians and 46,000 sq. ft. technology center to repair their own computer equipment.

By working and partnering with Dell, HP and Microsoft the ISE team will provide you with excellence in service and products. ISE certified technicians are trained to repair, refurbish and resell IT equipment.

How can you provide a 3-Year on most equipment?

ISE has been in business for 27 years. Being on the field for that long helped us to build a dense network of reliable providers like computer manufacturers, leasing resellers, Fortune 500 companies, and wholesalers.

Furthermore any system entering our tech center goes through a stringent inspection process. We begin with a thorough test of the device’s current functionality and ensure the unit functions as well as it did when new. After being cleaned, both inside and out, the product is restored to the original equipment manufacturer specifications or upgraded upon the customer’s request and tested one last time prior to shipping.

Providing refurbished IT equipment for more than 25 years also helped us get a pretty deep understanding of our customers’ needs especially in the education sector where the refresh cycle is about 3 years.

Although we offer shorter terms and more flexible warranty options, we stay behind our products with our 3-Year advance replacement warranty by default.

Do you sell new computers?

Yes and no. Although we sell refurbished products, we sometimes receive items in pristine condition falling under the “factory sealed” or “factory recertified” category.

This equipment may come from a manufacturer’ unsold inventory. We may also receive a product that a customer returns to the OEM without even opening the box or using it at all. We will classify such equipment as “new / factory sealed”.

If I decide to make a bulk order, will all the items shipped be identical?

Yes. If that is a requirement on your order, we will ship identical items.

Shipping ↑ Back to Top

What are the different options to receive my order?

We ship our packages via:

  • FedEx Ground (5-7 days)
  • FedEx Standard Overnight
  • FedEx 2 Day
  • FedEx Express Saver

Local customers are welcome to pick up their equipment at our facility usually 2-3 days after ordering on Monday through Friday from 8 am-5:30am.

Our tech center is located at:
7012 Belgrave Ave
Garden Grove, CA. 92841
Get directions

What is the lead time before the equipment ships?

The lead time is usually between 3 and 4 business days. Please make sure your billing and shipping information is accurate and matches your credit card. From time to time we may need to contact you for additional information if discrepancies are identified.

How long will it take to receive my order?

Once we receive your order, your items will usually ship in 5-7 business days. Please make sure your billing and shipping information is accurate and matches your credit card. From time to time we may need to contact you for additional information if discrepancies are identified.

Can I change the shipping method on my order after the order is placed?

Yes.

What happens if the shipping address is incorrect or I refuse delivery?

If your order is delivered damaged or incorrect, we will make it right. We are liable for the equipment until it arrives safely at your dock.

Is there an option for same day shipping?

At this time ISE does not offer same day shipping?

Are there any “ship to” address restrictions?

There are certain denied parties / countries to which we cannot ship. Let us know your shipping needs and we’ll work with you.

What are your opening hours?

We are open Monday through Friday 8am–5:30pm.

Tax ↑ Back to Top

Do you accept tax exemptions and if so, how do I place an order to receive my exemption?

Yes and no. We currently do not accept tax exemptions on our site. However, for offline purchases, you can submit your tax exempt form along with your signed proposal to your representative.

Online orders ↑ Back to Top

Do I have to register on your site to order online?

Registering is totally optional. However signing up will allow you to purchase future items without having to enter your personal details again. Each registered visitor will be provided with a portal in order to keep your personal information up to date.

Will I receive a confirmation email when ordering online?

Yes, an email will be sent you right after ordering from our website. To ensure delivery to your inbox (not bulk or junk folders), please add [email protected] to your address book.

Procurement ↑ Back to Top

Where do you get your equipment from?

ISE get its supply straight from major manufacturers but also from mid to large organizations (Fortune 500 companies, universities) , leasing resellers, recyclers, data destruction experts, and other used computer buyers.

Can you provide the quantity that I need 3 to 6 months down the road of the same or similar product, if buy this from you today?

Yes.

How do you get products that are out of stock elsewhere?

ISE is backed by a vast network of vendors mostly composed of major manufacturers (Dell, HP, Lenovo, Cisco, Compellent, IBM, EMC, NetApp, Ruckus…), mid to large organizations (Fortune 500 companies, universities), and leasing resellers like our sister company Insight Financial Services.

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